Privacy Policy
1. Introduction
GH Books (“we,” “us,” or “our”) is committed to safeguarding the privacy and personal data of our website visitors, customers, and users of our services. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We maintain a privacy-first approach and strive to ensure that individuals’ rights and freedoms are fully respected and upheld.
Please read this Privacy Policy carefully to understand how we handle your personal data.
2. Scope and Data Controller
This Privacy Policy applies to all personal data collected through our website, gh-books.com, and related services offered directly by us. GH Books acts as the data controller for all data collected through gh-books.com. Where third-party services are directly integrated, such parties may act as separate data controllers or processors under relevant agreements and legal provisions.
If you have any questions regarding data processing or this Privacy Policy, you may contact us at [email protected].
3. Categories of Data Processed
We collect and process various categories of personal data, which may include:
a. Usage Data
Information automatically collected when you visit gh-books.com, such as your IP address, browser type and version, time zone, geographic location, referral URLs, session duration, navigation paths, and interactions with our site.
b. Account Data
Personal information provided during account registration or purchase such as your full name, physical address, email address, and telephone number.
c. Profile Data
Information linked to your interactions with the site, including reading preferences, purchase history, cart activity, user-generated content, and engagement patterns with our products and services.
d. Communication Data
Details of customer service interactions, emails, and other forms of correspondence that you send to us, including inquiries made through contact forms and support channels.
e. Technical Data
Information related to the device and system you use to access our platform. This may include device type, operating system, screen resolution, browser plug-ins, and connectivity data.
f. Transaction Data
Details associated with transactions on gh-books.com, including billing addresses, payment credentials (processed via secure, PCI-compliant processors), order contents, and delivery tracking.
g. Preference Data
Data derived from your interaction with marketing emails, product interest selections, notification settings, and other indications of your communication and product preferences.
4. Legal Bases for Processing
We process personal data under the following legal grounds, as permitted by applicable law:
– Performance of a Contract: Where the processing is necessary to fulfill our contract with you, such as completing a purchase or providing customer support.
– Consent: Where you have given explicit and informed consent for us to process your data, such as for direct marketing communications.
– Legitimate Interests: Where processing is necessary for our legitimate business interests and does not override your fundamental rights and freedoms, such as improving our website and services or preventing fraud.
– Legal Obligation: Where processing is required to comply with legal obligations, such as tax or regulatory requirements.
5. Your Rights
Under applicable privacy laws, you have the following rights with respect to your personal data:
– Right of Access: Request access to the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data under certain conditions.
– Right to Restrict Processing: Request limitation of the processing under certain circumstances.
– Right to Data Portability: Request that we transmit your data to you or to another controller where technically feasible.
You may exercise your rights at any time by contacting us at [email protected]. We may need to verify your identity before fulfilling certain requests.
6. Security Measures
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
– Data encryption during transit and at rest;
– Role-based and limited access control mechanisms;
– Regular data backups;
– Staff training in data protection and privacy awareness;
– Regular security audits of our systems and infrastructure.
While we take all reasonable precautions, no method of transmission over the internet or storage is 100% secure. Therefore, we cannot guarantee absolute security.
7. International Transfers
Your personal data may be transferred to, stored, or otherwise processed in countries outside of your jurisdiction, including the United States and other territories that may not provide the same level of data protection. Where such transfers occur, we ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission and other lawful mechanisms as required under the GDPR or CCPA.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
– Account and Profile Data: Retained for the life of the customer account or 5 years after inactivity.
– Transaction Data: Retained for 7 years for tax and accounting compliance.
– Communications and Support Data: Retained for 3 years from the date of last interaction.
– Preference and Consent Data: Retained until the user withdraws consent or unsubscribes.
After the retention period, data is securely deleted or anonymized in accordance with our data disposal policies.
9. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance user experience, analyze usage, and provide tailored content. The categories include:
– Essential Cookies: Necessary for basic site functionality such as page navigation and account authentication.
– Functional Cookies: Facilitate site features, including remembering preferences or previous actions.
– Analytics Cookies: Help us understand visitor interaction with gh-books.com for improvement and optimization.
– Performance Cookies: Monitor system performance and detect technical issues.
10. Cookie Management and Compliance
We provide a cookie consent mechanism in compliance with GDPR and CCPA requirements. You can control cookie preferences at any time through the cookie settings panel accessible on our website. In addition, most browsers allow you to refuse or delete cookies through your browser’s settings.
Under CCPA, California residents may opt out of the sale or disclosure of personal information. Although we do not sell personal data in the conventional sense, we honor “Do Not Track” and similar browser signals when properly implemented.
11. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal data from children without parental consent. If you believe that a child under 13 has provided us with personal information, please contact us immediately at [email protected] and we will take appropriate steps to delete such data.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect legal, regulatory, or business changes. Material changes will be prominently communicated through the website interface or via email when appropriate. Continued use of gh-books.com indicates acceptance of the updated terms.
13. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: https://gh-books.com
We are committed to maintaining compliance with all applicable data privacy laws and addressing any concerns you may have regarding your personal information. Thank you for trusting GH Books with your data.